AI receptionist for contractors

What is an AI receptionist for a contractor?

It's a voice agent that picks up your business calls, talks to the caller in your company's name, and captures the job. It is not a call centre and it is not voicemail.

On a typical call it:

• Answers right away, day, night, or weekend.
• Speaks as your company, using your services, service area, and hours.
• Asks the questions you'd ask: what work, where, how soon, how urgent.
• Takes a clean message with name, number, and what the caller needs.
• Sends you a structured summary after the call.
• Hands anything unusual (odd requests, upset callers, real emergencies) to you instead of guessing.

Why do contractors need an AI receptionist?

Because you can't answer the phone and do the work at the same time. You're on a roof, in a crawlspace, or running a saw when the phone rings. Many homeowners won't leave a voicemail. They call the next company on the list. An AI receptionist makes sure that caller talks to your company first.

More on this: the missed calls problem and after-hours calls.

How does Trovedge's AI receptionist work?

It sits on your existing business line and picks up the calls you choose to send it. Setup follows the same steps every time:

1. 1

   Missed-Job Audit

   A free 30-minute call. We look at your calls, forms, local visibility, and follow-up, and send a written leak map. Book it here.

2. 2

   Company knowledge

   We write down your services, areas, hours, qualification questions, escalation paths, and things it must never say.

3. 3

   Test calls

   Common calls, bad-fit requests, emergencies, pricing pressure, and handoffs get tested before it goes live. You sign off.

4. 4

   Go live

   Calls forward to it on the schedule you pick: only when you miss a ring, only after hours, or full-time.

5. 5

   Review and tighten

   Calls can be reviewed, missing knowledge gets fixed, and escalation rules get tightened. Changes are reviewed, not guessed.

Do I have to change my phone number?

No. Your existing business number stays. Calls forward to the AI receptionist when you want them to: after hours, when you miss a ring, or all the time. You set the rules and can change them.

Can an AI receptionist give prices or book jobs?

It gives prices only within rules you explicitly approve, and it books only against the calendar and rules you give it. Complex estimates, exceptions, guarantees, and commitments stay with a person by default.

On the Growth plan, qualified estimates move toward your calendar and any follow-up is drafted for your approval before it goes out. The fixed Call Capture Install is narrower on purpose: it answers, qualifies, and sends you a summary, with no AI quoting, no payment collection, and no automatic customer follow-up.

Will callers know they're talking to AI?

Yes, if they ask. It says so plainly. We tune the voice and wording to sound like a clear, professional front desk for your company, not to trick anyone. Callers get a fast, consistent answer. You get the job details.

What happens when it can't answer something?

It says so, takes a clear message with a callback number, and gets it to you right away. It never guesses a price you didn't set, never makes promises you didn't approve, and never pretends to know something it doesn't. True emergencies you define can go straight to your on-call phone.

Does it speak other languages?

Yes. The system supports multilingual conversations. The fixed Call Capture Install includes English plus one approved second language, and both flows are reviewed before launch. Wider language coverage can be scoped after the pilot.

How much does an AI receptionist cost with Trovedge?

With Trovedge, the 24/7 AI receptionist is part of the Growth plan at CA$799/mo (US$599/mo), early access pricing through Dec 22, 2026. If you only want the phone piece, the Contractor Call Capture Install is a one-time CA$1,497 + HST (US$1,197 + applicable tax), early access pricing.

• Growth is month to month. No contract. You keep the site, the content, and your data.
• Call Capture has no automatic renewal and no automatic overage billing. If the pilot earns a continuation, it's priced from your real call volume.
• Final scope and the exact number are confirmed on a short call before you pay anything.

Full details on pricing.

Is an AI receptionist better than an answering service?

It depends on what you need, but an AI receptionist answers every call immediately, in your company's name, with the same questions every time, and hands off by your rules. A live answering service gives you a human operator. See the full AI receptionist vs answering service comparison.

Which trades is it built for?

It's built for trade contractors whose customers are homeowners comparing a few companies before they call. That includes HVAC, plumbing, roofing, hardscape and landscaping, decks, fencing, concrete, and electrical work. Each trade gets its own call flow:

• HVAC: no-heat and no-cool calls captured and triaged by your rules.
• Plumbers: real emergencies go to your on-call phone, the rest get captured.
• Roofers: leak calls at night get the address and damage details.
• Hardscapers: "how much for a patio" calls get qualified before the site visit.

Who is Trovedge?

Trovedge is a growth partner for trade contractors in Canada and the United States. We build websites, run local SEO, set up AI receptionists, and handle CRM and follow-up. Trovedge is run by Yorkis Estevez, a contractor, and is remote-only, based in Barrie, Ontario. Nothing publishes, sends, or reaches a customer without your approval. You run the crews. We run the growth.

How do I get started?

Start with the free Missed-Job Audit. It's 30 minutes on a call, then a written leak map showing where good jobs can slip away and the smallest fix worth making first. If you don't need us, we'll say so.

Get your Missed-Job Audit →

Want to hear it first? Call 469-887-9603, say your company name, and it answers as your front desk. More about the demo. Questions: yorkis@trovedge.com.

Common questions