Company knowledge
Services, areas, hours, qualification rules, common questions, escalation paths, and prohibited claims are defined.
AI lead handling · Give serious leads a next step
Your lead handler answers routine questions, collects the details your estimator needs, and creates a clean handoff — while preserving human control for pricing, promises, exceptions, and judgment.
Show me where this is leaking →
The outcome
“You finish the jobsite with qualified conversations organized, urgent situations flagged, and fewer good leads lost to whoever replied first.”
If this feels familiar
What changes
Voicemail and delayed callbacks
Immediate acknowledgement and structured intake
Loose notes across phones
A complete lead record and clear next action
Robot pretending to know everything
A bounded agent that knows when to hand off
Automation making promises
Approval gates around estimates, commitments, and customer impact
What we run for you
Services, areas, hours, qualification rules, common questions, escalation paths, and prohibited claims are defined.
The agent captures contact details, project type, location, timing, scope signals, and the preferred next step.
Qualified opportunities reach the right board, person, or booking path with the conversation attached.
Sensitive actions fail closed. Calls can be audited, knowledge corrected, and escalation rules tightened.
How it enters the business
Listen
We study real questions, service boundaries, tone, escalation needs, and what the agent must never decide.
Train
Common calls, bad-fit requests, emergencies, pricing pressure, ambiguity, and handoffs are tested before live use.
Improve
Missed knowledge, weak questions, and handoff friction become reviewed improvements — not autonomous guesses.
Customer zero · Golden Maple Landscaping
Trovedge was shaped around Golden Maple, our operating landscaping company in Ontario. The system has to survive real homeowner enquiries, active jobs, crew constraints, and owner approval — not an agency whiteboard.
Best fit
A proven contractor who wants a durable operating advantage and will give the system real proof, feedback, and decisions.
Not a fit
Anyone looking for guaranteed outcomes, fabricated proof, uncontrolled automation, or a magic switch with no owner participation.
What you should feel
The homeowner gets momentum while intent is still high.
Your team sees the job basics before spending time on a callback.
Routine intake stops competing with dinner while urgent or valuable situations still reach you.
Straight answers
The goal is a clear, professional company representative — not deception. We tune language and voice to your brand and disclose automation where appropriate.
Only within rules you explicitly approve. Complex estimates, exceptions, guarantees, and commitments stay with a human by default.
It says so, captures the right context, and escalates. Unverified answers must fail closed rather than be invented.
Free teardown · No pressure
We’ll review the current path, show you what is leaking, and tell you the smallest system worth installing first.
Request the teardown →Growth partner
Trovedge.
Web, SEO, social, ads, AI lead handling, and CRM & ops for trade contractors. You approve everything before it ships.